Privacy
Privacy notice.
MyCareRoute currently shows source-reported public provider records and accepts correction reports. The site does not create user accounts, collect payment details, or provide appointment booking.
- Correction reports
- Reports are sent to MyCareRoute for review through the configured ticket intake path, with email as a backup delivery path. Do not include symptoms, diagnoses, prescriptions, insurance IDs, or appointment requests.
- Analytics
- GA4 is used to understand traffic and site use. It may measure page views, completed scrolls, outbound link clicks, site searches and search terms, form starts and submissions, file downloads, and video engagement when those interactions occur. Form interaction events do not intentionally include the text entered into a form. MyCareRoute does not intentionally send correction messages, email addresses, phone numbers, provider-claim details, or browser geolocation coordinates to GA4. Cloudflare may process traffic and aggregate web analytics for security and performance.
- Provider records
- Displayed provider data comes from public source records and is not independently verified by MyCareRoute.
- Cookies and local storage
- The site does not use account cookies or ad-personalization cookies. GA4 may use analytics cookies or similar device identifiers to measure visits and engagement. Current options are described under privacy choices.
- Service providers
- Hosting, security, email backup delivery, and ticket intake providers may process the limited information needed to operate the site and review correction reports.
- Retention and requests
- Correction reports are kept only as long as needed to review source data and maintain an audit trail. Use the contact form for correction, privacy, or follow-up requests.